Return Policy (ko)

You can cancel your order before the purchased product is delivered. To cancel an order, please contact customer service at 213-351-0000 or support@mycaresys.com with the order number of the product you purchased, Mon - Fri, 9 am to 6 am PCT.

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  • Returns or exchanges must be made within 7 days of delivery. To complete a return or exchange, you will need your order number from the company you purchased from, your receipt from the place of purchase, or proof of purchase.
  • To qualify for a full return or exchange, the product must be unused, with no missing accessories, and in the same condition it was shipped from.
  • Partial refunds are not available for items that are not in original condition, are damaged or missing parts due to no fault of ours, or returned more than 7 days after delivery.
  • A 20% restocking fee will be charged for returns of products in unsaleable condition, such as returns due to a change of mind rather than a defect in the product, or returns due to missing accessories. A 100% refund will be issued within 7 days only if the product is returned as new in its original packaging.
  • Additionally, the customer must personally handle return shipping costs for returns due to change of mind.
  • If the consumer refuses delivery of the product after delivery, round-trip shipping and handling fees will apply.

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To return your product:

Caresys Mall
Attn: RMA Department
18010 South Figueroa Street
Gardena, California 90248

Tel: +1 (213) 351-0000
Email: support@mycaresys.com




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  • λ°˜ν’ˆμ΄λ‚˜ κ΅ν™˜μ΄ 이루어지렀면 배솑 ν›„ 7일 이내에 μ§„ν–‰λ˜μ–΄μ•Ό ν•©λ‹ˆλ‹€. λ°˜ν’ˆμ΄λ‚˜ κ΅ν™˜μ„ μ™„λ£Œν•˜λ €λ©΄ κ΅¬λ§€ν•œ νšŒμ‚¬μ˜ μ£Όλ¬Έ 번호, ꡬ맀 μž₯μ†Œμ˜ 영수증 λ˜λŠ” ꡬ맀 증λͺ…μ„œκ°€ ν•„μš”ν•©λ‹ˆλ‹€.
  • μ „μ•‘ ν™˜λΆˆμ΄λ‚˜ κ΅ν™˜μ„ λ°›μœΌλ €λ©΄ μ œν’ˆμ€ μ‚¬μš©λ˜μ§€ μ•Šμ€ μƒνƒœμ΄μ–΄μ•Ό ν•˜λ©° λΆ€μ†ν’ˆμ΄ 빠지지 μ•Šμ•˜μœΌλ©° λ°œμ†‘λœ μƒνƒœμ™€ 동일해야 ν•©λ‹ˆλ‹€.
  • μ›λž˜ μƒνƒœκ°€ μ•„λ‹Œ μ œν’ˆ, 저희 잘λͺ»μ΄ μ•„λ‹Œ μ†μƒλœ μ œν’ˆ λ˜λŠ” 배솑 ν›„ 7일을 μ΄ˆκ³Όν•˜μ—¬ λ°˜ν’ˆλœ μ œν’ˆμ— λŒ€ν•΄μ„œλŠ” 일뢀 ν™˜λΆˆμ΄ λΆˆκ°€λŠ₯ν•©λ‹ˆλ‹€.
  • λ°˜ν’ˆ μƒν’ˆμ΄ 판맀 λΆˆκ°€λŠ₯ν•œ μƒνƒœλ‘œ λ°˜μ†‘λ˜λŠ” 경우(μ œν’ˆ 결함이 μ•„λ‹Œ 마음 λ°”κΎΈκΈ° λ˜λŠ” λΆ€μ†ν’ˆμ΄ 빠진 경우 λ“±) 20%의 재고 μΆ©λ‹Ήλ£Œκ°€ λΆ€κ³Όλ©λ‹ˆλ‹€. μ œν’ˆμ΄ μƒˆ μƒνƒœλ‘œ μ›λž˜ 포μž₯ μƒνƒœλ‘œ λ°˜ν’ˆλ˜λ©΄ 7일 이내에 100% ν™˜λΆˆμ΄ μ΄λ£¨μ–΄μ§‘λ‹ˆλ‹€.
  • λ˜ν•œ λ§ˆμŒμ„ λ°”κΎΈμ–΄ λ°˜ν’ˆν•˜λŠ” 경우 고객은 λ°˜ν’ˆ 배솑 λΉ„μš©μ„ 개인적으둜 μ²˜λ¦¬ν•΄μ•Ό ν•©λ‹ˆλ‹€.
  • μ†ŒλΉ„μžκ°€ μ œν’ˆ 수령 ν›„ μ œν’ˆ μˆ˜λ Ήμ„ κ±°μ ˆν•˜λŠ” 경우 왕볡 배솑 및 처리 μˆ˜μˆ˜λ£Œκ°€ λΆ€κ³Όλ©λ‹ˆλ‹€.

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μ œν’ˆ λ°˜μ†‘μ€ λ‹€μŒ μ£Όμ†Œλ‘œ λ³΄λ‚΄μ‹­μ‹œμ˜€:

Caresys Mall

Attn: RMA Department
18010 South Figueroa Street
Gardena, California 90248

μ „ν™”: +1 (213) 351-0000
이메일: support@mycaresys.com

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