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The frequently asked questions (FAQs) below are some of the questions customers commonly ask before purchasing a product.
If you have any other questions, please contact us at support@mycaresys.com or (213) 351-0000.
FAQs
Dr's Carbon Thread Heating Mat
All Dr's products are electromagnetic waves free.
The electromagnetic waves from the power adapter are minimal compared to regular heating mats. Keep the power adapter safe from electromagnetic waves by placing it under the bed or more than 12 inches away from the operating location.
Dr's 100% real carbon carbon thread heating mat/pad is a heating product that uses 60,000 carbon fibers thread as the main heating element. Carbon fiber is known for its excellent thermal conductivity, making it an efficient and durable material for heating applications.
Its advantages include fast and uniform heating, energy-saving efficiency, durability, flexibility, perfect electromagnetic wave blocking (EMF), washability, and 1mm ultra-slim design for easy storage and convenience.
Dr's Carbon Fiber Thread Heating Mat is multi-purpose.
Can be used in a variety of applications such as underfloor heating, car seat heating, pet heating pad or under desk heater. Be sure to check before purchasing whether the mat is suitable for your intended use.
Yes.
Dr's Carbon products are generally safe when used according to the manufacturer's instructions. It is designed with safety features such as temperature control and overheating protection. However, you must follow the safety instructions and precautions provided by the manufacturer.
Yes, heating mats and pads using carbon fibers are generally known to have excellent energy efficiency. Dr's Carbon products are made of carbon thread rather than existing carbon heating wires, so they heat up more quickly and distribute warmth evenly, reducing overall energy consumption compared to existing heating methods.
All of Dr's Carbon products are designed for indoor and outdoor use, but be sure to check the product specifications and ensure that it is suitable for outdoor power before use.
The lifespan of carbon heating mat varies depending on the usage environment such as usage, maintenance, and quality. On average, with proper use and maintenance, it can last for many years. Please refer to the manufacturer's warranty and instructions for specific information regarding product lifespan.
Dr's Carbon Thread Heating Mat and Pad come with a 1-year warranty. You may be charged for repairs and services for products made more than one year after purchase.